iPad models: iPad Pro 12.9-inch (4th generation), iPad Pro 11-inch (2nd generation), iPad Air (3rd generation), iPad (7th generation), iPad mini (5th generation), iPad Pro 11-inch (1st generation), iPad Pro 12.9-inch (3rd generation), iPad Pro 10.5-inch, iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (1st generation)
MacBook models: MacBook Air (Retina, 13-inch, 2020), MacBook Air (Retina, 13-inch, 2018 - 2019), MacBook (Retina, 12-inch, Early 2015 - 2017)
Conditions Explained
All Items sold by us come with a 12 month warranty.
New
Item is brand new and factory sealed.
Refurbished
Sourced from Manufacturer or accredited third party. Items tested, cleaned and working. Comes repackaged.
Like New
Opened, like new product with all accessories still sealed.
Very Good
Excellent condition device with light or minor signs of use. Device may not come in original packaging or accessories.
Good
Good condition, device will have have signs of use and may not come with all accessories.
All devices have been checked and tested when necessary and are guaranteed under our returns policy. If the device has no original charger cables, 3rd party replacements will be packaged with the device.
If you have any questions please do not hesitate to contact us.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To return a product please open a returns request and follow the instructions to start a request.
RETURNING AN UNWANTED ITEM
If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within 30 days of receipt for a refund.
Please be aware that we will not refund your return postage costs, as there is no error on our part. When returning items you must ensure the goods are packaged adequately to protect against damage. We recommend that you return your item recorded delivery as we cannot be held responsible for any items that you return to us that get lost in post.
ARRIVED DAMAGED DURING DELIVERY, DEFECTIVE OR INCORRECT ITEM
You can return your purchase to us within 30 days of the date you received the item if it has been damaged during delivery, is defective or isn't what you ordered. We will issue a full refund or a replacement, if possible, at no additional cost.
PROCESSING YOUR REFUND
On receipt of your authorised return we will process your refund within 1-3 working days. Please note, this does not include your bank's processing time. Please check with your bank if the refund has not appeared within 10 days. On the date the refund is completed, we'll send you an email message confirming the date and amount. Refunds will be made to the original payment method used for the purchase.
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Free Delivery
All orders in the U.K are delivered by Royal Mail for FREE.
Returns
Return? No problem, simply open a returns request and post the item back to us within 30 days of purchase for a refund or replacement.
Customer Support
We are a full time Online only retailer with over 12 years experience. Fully trained staff are on hand to answer your queries and offer support.
Secure payments
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.