Royal Mail Tracking
Your order is shipped by Royal Mail within 3-4 working days however if you still haven't received Royal Mail suggest the following advice.
Is it less than 4 working days since your mail should have arrived?
On the rare occasions this happens don't worry it could be possibly held up due to incomplete address, Postcode issue or unusual circumstances.
Is it 4-9 days since your mail should have been delivered?
If this occurs Royal Mail classes your item as officially delayed and they recommend that you should:
Check any outhouses you might have where mail may be left if it cannot fit through your letterbox
Check with your neighbours to see if a parcel has been left with them
Contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Have 10 days past since you item was posted to you?
Royal Mail will now class your item as lost and we will either send you a replacement or give you a refund.